Examines the connection between quality and consumer satisfaction, looks at Japanese quality control, and tells how to integrate company quality programs
Popüler yazarlar
Philip M. Parker (1466) Kolektif (1079) Icon Group International (891) Various (364) Arkose Press (305) Routledge; 1 basım (292) Routledge (237) Intl Business Pubn (184) Cambridge University Press (181) Lem N Lov Publishing (173) Positive Notebook (156) etc. (131) DK (121) Anonymous (110) Casey Cockerum (97) Springer (97) Oxford University Press (87) Academic Press (85) Pearson Education Limited (85) JP Lepeley (83)