A Guide to Help Desk Concepts indir kitap bedava
itibaren Donna Knapp
A Guide to Help Desk Concepts
This text provides a broad overview of the help desk. Topics include the types of help desks, how they are measured by the organizations they support, the varying roles and skills required within a typical help desk, and the processes, procedures, and technologies that ensure the help desk is operating efficiently and effectively. Hands-on activities and case projects help students learn real-world applications and examples of all concepts covered.
yazar:Donna Knapp
Isbn 10:0760071500
Isbn 13:978-0760071502
yayınevi:Cengage Learning; 10th ed.. baskı
dil:İngilizce
Boyutlar ve boyutlar:1,9 x 18,4 x 24,1 cm
Tarafından gönderildi
A Guide to Help Desk Concepts:1 Ocak 1980
A Guide to Help Desk Concepts:1 Ocak 1980
Son kitaplar
Popüler yazarlar
Philip M. Parker (1466) Kolektif (1079) Icon Group International (891) Various (364) Arkose Press (305) Routledge; 1 basım (292) Routledge (237) Intl Business Pubn (184) Cambridge University Press (181) Lem N Lov Publishing (173) Positive Notebook (156) etc. (131) DK (121) Anonymous (110) Casey Cockerum (97) Springer (97) Oxford University Press (87) Academic Press (85) Pearson Education Limited (85) JP Lepeley (83)En İyi Yayıncılar
Independently Published CreateSpace Independent Publishing Platform Kessinger Publishing Routledge; 1 basım CAMBRIDGE UNIVERSITY PRESS Literary Licensing, LLC Routledge Gale and The British Library Oxford University Press Arkose Press OUP Oxford Franklin Classics Trade Press MACMILLAN EDUCATION PRENTICE HALL lulu.com John Wiley & Sons Inc Unknown iUniverse Pearson Education Limited AuthorHouseİlgili kitaplar
